They wont. Atleast not now, and not for the next 4 years.
Why?
Because, firstly Video Movie rental in India is not big business by itself. So you can forget about taking the model online and making big bucks. Mail order and postal rental systems are the way of life in America. People participate in “mail rebates” and get excited with finding bargains by mail. I dont think the general population in India has seen this trend as yet. Its just not something we as a nation have done, or are participating heavily in currently. I can understand the rush and excitement of the founders and funders (Sequoia being one) in replicating the success of the overseas models like Netflix in India - but I firmly don’t believe this is a good bet and this cannot make large ROIs. And, defintely not the Rs 500 crores revenue that Seventymm is has reported and is planning to make in 5 years with 1 million customers. These are just rosy projections with much little thought.
Before I move on some quick math…
Lets assume that Seventymm does reach a customer base of 1 million subscribers say, each at the least subscribing to the basic “Hit Pack”.
The Basic Hit Pack costs are as follows -
Registration Fee = Rs 199 x 1,000,000 = Rs 19,90,00,000 or Rs 19.9 Cr
Monthly Fee = Rs 199 x 1,000,000 = Rs 19,90,00,000 or Rs 19.9 Cr
Refundable Deposit = Rs 999 = Rs 99,90,00,000 or Rs 99.9 Cr
So, are these figures mathematically correct and do they add up to the Rs 500 cr revenue thrown at readers? Yes, Rs 500 cr is mathematically right… Assuming that they get to 1 million subscribers monthly they will/can accrue over Rs 20 cr x 12 = Rs 240 crores every year thereafter. Plus at the least 10% annual interest on the deposit of about Rs 100 cr ( I like that) - but sincerely feel there should be no deposit as it adds a barrier to subscription. Also, they should consider free trial membership like Netflix does.
My next question. Is the 1 million “paid subscriber” mark feasable? My answer to that - a big bold NO. Its completely way off. Even Shaadi.com, Bharatmatrimony.com and SimplyMarry.com probably just have that many PAYING subscribers each - and that too for a service that is far more mass market and value driven than subscribing for DVDs online. (For example, Shaadi probably has about 10% to 15% conversion rate - from free to paid members - resulting in about 500,000 to 750,000 paid members (from a total base of 5,000,000 members). This would be for ongoing monthly subscription - probably not as permanent and long terms as for a movie rental model - but then the subscription costs 5 to 10 times as much, so it would balance out. But, the issue here is not with the subscription fees - its the numbers. They just dont match up.
Is Seventymm justifed when they throw a figure of 1 million paid subscribers for a online Video rental service? Absolutely not.
Another supporting piece would be a direct comparison with Netflix numbers. Netflix has taken 10 years to achieve the 6 million member mark. Compare that to the folks over at Seventymm - who want to achieve 1 million in 5 years. I can bet you Netflix probably reached about 2 million in the first 5 years, and 60% growth has come in the second set of 5 years. So, the math is again on the table. Can Seventymm achieve half of what Netflix did in the same amount of time (5 years) in a market like India. I dont believe the VCs did their homework here. Unless, I am missing something, or they have a strategy that sounds like this - “hey here’s 100 million dollars for India - find one company each in the following busienss models…”
Also, there is no “Blockbuster” retail model equivalent in India. Maybe, Shemaroo is somewhat doing that, but people here find it much more economical and convenient to pickup a pirated set of 4 movies on a DVD for Rs 100 or a pirated VCD for Rs 50, on their way home at the train station or bus stand. I’m not encouraging piracy here - but i’m simply saying that these online models are going after a market thats going to be hard to capture. People don’t see buying a pirated movie on the streets as any big crime and its accepted and “chalta hai”. With the government and police not doing anything about the open selling of pirated stuff - I don’t see things changing in the near future.
Also, Netflix.com model offers the variety of movies found in “the long tail” of the spectrum - which consists of a large chunk of rentals. I don’t believe Seventymm is addressing this market spectrum, at yet.
So, any investment into promoting these ventures is going to be highly risky in my opinion - and will need to be sustainable for at least 4 years.
This poses another problem. In another 4 years, the pipe-size of bandwidth is going to increase many fold… as fiber optics comes into homes… and that is going to be completely disruptive for all the folks in the online physical rental-delivery area.
A whole new era of streaming video-on-demand will spring up, and streaming video into household IPTV’s will be commonplace.
What happens then, to all that physical inventory that these online physical rental business models and delivery logistics systems that these models invest so heavily into?
I’m sure the players in India in this area - ClixFlix, Seventymm, Cinesprite, Fusionrental - books and movies, Madhouse (merged with Seventymm), BigFlicks (Reliance upcoming foray) - have at some point of time looked at this threat and would be addressing it, but I don’t believe they would be investing as much time, money and technology to combat it - as Netflix has done abroad, and is in fact preparing itself to be a front runner even in the video-on-demand space. The players in India are probably going to first have to justify themselves into making the physical rental-delivery model a success. The only exception t othis rule would be Reliance’s BigFlicks venture. I see large possible overlapping synergies. Good move.
They will definitely have a certain strata of Indian society who will rush and immediately sign up for the service and pay the (large) deposits and monthly rental fees… but this model will not go mass market in India. There just aren’t enough target consumers in the Indian ecosystem. It just cannot be a Shaadi.com or a Naukri.com or any other online mass market portal - like online travel industry or real estate.
As always, I invite valuable comments from all my readers.
— Vishal Lamba
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